Customers buy from your business.
Your portal works with your website and uses your logo, colors, and brand. Buyers come to you to find material, request quotes, and submit purchase orders.
Independent by Design. On Your Side.
Competitors want your secrets. We won't give it to them.
Your customers. Your pricing. Your competitive edge.
Your business data is too valuable to put in your competitors' hands. SteelVend is independently owned, with no financial ties to competing metal distributors. Your proprietary information stays yours, and we never give competitors exclusive access to your commercial intelligence.
Who owns the software?
Using an online portal shouldn't cost you more than money
Your portal handles commercially sensitive information. The ownership behind the developing software company deserves the same attention as features and price.
| What matters | Other Customer Portals |  |
|---|---|---|
| Platform ownership? | Backed by major U.S. steel service centers. | Fully Independent and self funded. |
| Conflict of interest? | Investor groups directly compete with you, their own customers. | No affiliation with any metal company or steel competitor. |
| Your valuable secrets? | Aggregated customer intelligence can be shared with competing steel service centers. | We never sell your secrets, even in anonymized, aggregated reports. |
| Gets a competitive advantage? | They do. | You do. |
The risk of information asymmetry
They don’t need your name to gain an advantage.
SteelVend protects you from competing distributors having private access into
anonymous, aggregated market reports that you don't share in.
A larger service center with this advantage has the option to put you into
a vulnerable long-term position.
Don't give it to them.
Using an online portal shouldn't put you at risk.
Your customers and sales pipeline
Buying and quote trends could help rivals pursue demand sooner.
Your pricing and purchasing economics
Price and cost trends could help rivals undercut you profitably.
Your inventory and VAP advantage
Stock and VAP trends could help rivals fill unmet demand first.
An independent partner. A clear commitment.
We build your sales channel. We don’t compete for your orders.
SteelVend is independently owned and self funded, with no metals-distribution parent or financial ties to competing service centers. Our business is helping you sell through your own website. Your commercial intelligence stays out of a competitor’s hands.
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Clear limits on how your information is used.
You retain ownership of the information you upload. Other SteelVend customers do not receive your proprietary customer, pricing, or order records.
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Your data remains yours.
We do not sell your data, including in anonymized, aggregated reports, or give other companies exclusive access to intelligence derived from your business.
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Built for your independence.
SteelVend operates behind your brand, not ours. Your customers purchase directly from you, allowing you to strengthen your own market presence without promoting a third-party marketplace.
Your metal. Your website. Your brand.
A stronger buying experience.
The same customer relationship.
Your offering and commercial terms carry through.
Bring your catalog, value-added processing, and delivery options into online ordering. Carry customer-specific pricing, contracts, and flexible payment terms into the buying experience.
Your team stays at the center of the account.
Let buyers handle routine requests online while your reps handle the conversations that need their judgment. ERP and CRM integration connects the portal to the systems your business already uses.
An independent partner for your business
Keep your competitive edge. Bring your business online.
See how SteelVend can support your service center with online quoting and ordering under your own brand.